Customer Support Manager - Call Center

Diem Technologies Incorporated 已验证

拉合尔 巴基斯坦

发布 Sep 08, 2021 162 查看

PKR. 100,000 - 150,000/Month

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职位介绍

We are home services company with customers in USA and Canada

  • We are hiring a candidate to lead our customer service team in Pakistan.
  • The successful candidate would be required to manage and supervise staff along with auditings processes and ensuring employees are following them.
  • Understanding of complex concepts is required.
  • Along with managing and supervising the candidate would be required to assist in customer service (through phone, email and text/SMS support). 
  • The successful candidate will be reporting to the Canadian Team and report hourly with detailed reports.
  • Overtime may be required.

A successful candidate has the following qualities:

  • A great work ethic.
  • Fluent in English (written and oral).
  • Comfortable working in a high pressure environment.
  • Comfortable disciplining and motivating their team.
  • Comfortable working within a physical office.
  • Able to work between 8 AM to 11 PM EST.
  • Customer Service experience dealing with customers in USA and/or Canada is an asset.
  • Experience working in a call centre is an asset.
  • As we just opened our office in Lahore, we are in the process of acquiring computers. Thus, you will need to bring your own laptop.
  • Salary Range is 100,000 to 140,000 PKR.

工作详细内容

全部职位:
1 发布
工作时间:
晚班
工作类型:
工作地址:
Main Gulberg, 拉合尔, 巴基斯坦
性别:
没有偏好
最低学历:
学士
职位等级:
部门主管
电话预约已成功,我们的专家会在短时间内与你联系:
5年
在之前申请:
Oct 08, 2021
发布日期:
Sep 08, 2021
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Diem Technologies Incorporated

· 11-50 员工 - 拉合尔

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