Customer Support Representative (German Speaking)

Digitech Outsourcing Solution PVT LTD 已验证

拉合尔 巴基斯坦

发布 Jun 17, 2021 79 查看

PKR. 50,000 - 60,000/Month

申请该工作

关闭

职位介绍

We are urgently looking for German Speaking Representative to provide assistance to the customers with their queries.

Who we are:

  • We offer Inbound Customer Support / Call Center services to businesses based in US, Canada, UK and other countries.
  • We work as back office and support center for international businesses and help them with phone answering, email and live chat support.
  • What we require from you:
  • You will be required to provide customer services to our International clients.

We expect you to:

  • Serve customers by providing product and service information and help them in resolving their problems.
  • Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
  • Recommends potential products or services to management by collecting customer information and analyzing customer needs.
  • Prepare reports related to customer experience, customer needs, recurring issues and ticket turnaround time by collecting and analyzing customer queries data.
  • Open customer accounts, and maintain customers and financial records.
  • We are looking for a dedicated individual who is fluent in German (both in writing & speaking) and who is having minimum 6 months of relevant working experience in an international call center.
  • This is a 9 hours shift with two days off in a week.
  • In addition to the basic salary, we are offering health insurance, annual paid leaves, monthly performance-based incentives and bonuses.

工作详细内容

全部职位:
1 发布
工作时间:
轮班制
工作类型:
工作地址:
性别:
没有偏好
最低学历:
中级/A级
职位等级:
入门级
电话预约已成功,我们的专家会在短时间内与你联系:
少于1年
在之前申请:
Jul 19, 2021
发布日期:
Jun 17, 2021
显示基本信息 浏览全部工作信息

你最大的竞争优势

快速得到有竞争力的分析和专业的对你的评定
联系我们团队的专业顾问来提升你的简历
尝试罗资 专业版

Digitech Outsourcing Solution PVT LTD

· 11-50 员工 - 拉合尔

We are a BPO company providing admin, customer support and content writing services to clients aroun

相同职位头衔

Customer Support Representative

iPlex Pvt Ltd, 拉瓦尔品, 巴基斯坦
发布 Jul 30, 2021

Client Services / Customer Support Representative

SDS IT, 伊斯兰堡, 巴基斯坦
发布 Jul 31, 2021

Customer Support Representative

Asio American Trader Inc, 卡拉奇, 巴基斯坦
发布 Jul 28, 2021

Customer Support Representative

Fashion Villaz (Brumano), 海德拉巴, 巴基斯坦
发布 Jul 26, 2021
浏览全部