Customer Support Officer - eCommerce

DrBake Pk 已验证

拉合尔 巴基斯坦

发布 Feb 17, 2021 118 查看

PKR. 10,000 - 20,000/Month

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职位介绍

  • DrBake Pk a (SMC-Private) Limited Gift & E-commerce Company is looking for Experience & University Enrolled experienced Customer Service Representative & Data Entry/ Ecommerce officer who has good communication skills & writing Skills and should have relevant experience.
  • Candidates Interested in a part-time job for Evening Timing in Gulshan-e-ravi Office can apply which can turn into Full-time Job in future according to performance.
  • Interested and experienced candidates should apply with their updated profile.
  • Students of BS, BBA Graduates BA (English/Urdu), MA (English/Urdu) as well as experienced professionals can apply, Experienced professionals will be preferred. 
  • Young, energetic, seriously interesting in learning, Hardworking, passionate & punctual 

Responsibilities & Duties as Customer Support Officer / eCommerce Officer :

  • We required a person who can do multitasking i.e. chatting, emails, receive customer's phone calls, complaints and able to handle pressure. 
  • Proficient with MS Office/ Google Docs & Sheets extra
  • Generating sales inquiries through calls, custom quote request forms, chats, and emails
  • Keep records of customer inquiries, interactions, special requests extra
  • Assessing customer’s needs and coordinating with other departments like shipping & website management to make sure the customer receives the best experience.
  • Periodic follow-ups to convert inquiries into sales, Possess Knowledge of Call Center Operations
  • Handle customer complaints, provide appropriate solutions and alternatives within the company guidelines and production capabilities
  • The candidate must have Good Urdu & English communication skills both written and verbal along with a pleasant accent.
  • Process orders and maintain proper google sheet for daily record keeping.
  • Offer support and solution to customers in accordance with the company’s vision.
  • Review orders daily for possible issues regarding order fulfillment, address issues, and fraud issues.
  • Keep update website about all type of information all the time as ecommerce officer with regular data entry after coordination with relevant team members extra

工作详细内容

全部职位:
2 发布
工作时间:
中班
工作类型:
工作地址:
Gulshan Ravi, 拉合尔, 巴基斯坦
性别:
男性
年龄:
18 - 35 年
最低学历:
大学入学/0级
职位等级:
资深专业人员
电话预约已成功,我们的专家会在短时间内与你联系:
1年
在之前申请:
Mar 20, 2021
发布日期:
Feb 17, 2021
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DrBake Pk

· 1-10 员工 - 拉合尔

p100% We believe our customers are our family, your satisfaction is our priority. We believe your image in front of your friends & family & Smile on their faces is our Goal. We absolutely want to see all of our customers and their loved ones near and far satisfied with our services. Every time. Any ...阅读更多

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