。该工作已被公司管理人员暂停申请，不再接受简历投递

Customer Support Representative

Easy2Employ

拉合尔，巴基斯坦

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发布 Jul 09, 2021 28 查看

Responsibilities

Being the first point of troubleshooting customers when they reach out for assistance.
Resolving customer queries, questions, and complaints via live chat, email or phone
Helping new customers get up to speed quickly, triaging issues, and answering questions from potential customers.
Maintaining our internal knowledge base.
Communicating to customers primarily via phone and live chat.
Representing the voice of the customer to our In-House teams.
Helping our team identify where we can better meet the needs of our customers.
Collaborating with your teammates to troubleshoot complex problems

Skills

Must have experience in giving chat support to clients
Experienced in MS Excel and Google Sheets is a plus
Must be flexible enough to work in different shift timings
2-5 years of relevant experience

Shifts: Night and morning shifts

技能

Live Chat Support Customer Support Ticketing Systems Command Email Support

工作详细内容

全部职位:

2 发布

工作时间:

轮班制

工作类型:

全职/长期工

工作地址:

拉合尔, 巴基斯坦

性别:

没有偏好

最低学历:

中级／A级

职位等级:

入门级

经验:

1年 - 4年

在之前申请:

Aug 10, 2021

发布日期:

Jul 09, 2021

Easy2Employ

· 1-10 员工 - 拉合尔

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Easy2Employ is a recruitment application that only automates your recruitment life cycle the way you want it but also improves the efficiency of recruitment team.