Empower Pakistan Pvt. Ltd is looking for an IT Support officer for its office in Saddar, Rawalpindi. Job Description:
Installing and configuring computer hardware operating systems and applications;
Monitoring and maintaining computer systems and networks;
Talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues;
Troubleshooting system and network problems and diagnosing and solving hardware or software faults;
Replacing parts as required
Providing support, including procedural documentation and relevant reports;
Following diagrams and written instructions to repair a fault or set up a system;
Supporting the roll-out of new applications;
Setting up new users' accounts and profiles and dealing with password issues;
Working continuously on a task until completion (or referral to third parties, if appropriate);
Prioritizing and managing many open cases at one time;
Testing and evaluating new technology;
Conducting electrical safety checks on computer equipment.
Skills Required
1. Networking Automation
2. Windows Administration
3. IT Skills (MS Office, Excel, PowerPoint etc)
4. Be motivated and self-driven.
5. Be able to act quickly and decisively.
Requirements:
Experience: At-least TWO years of experience in IT Administrative
Empower Pakistan has been initiated with the goal to create an Empowered & Employed Pakistan, by empowering students, employed/unemployed graduates, women and anyone else by enabling them to start their own line of work. Empower Pakistan has taken the initiative to train the Youth of Pakistan to stand on their own feet with minimal resources through: • Skill Development Workshops • Freelancing Workshops • Promoting the Freelancers to build teams & setup companies • Promoting new ideas & helping young entrepreneurs to launch their Startups