Media & Entertainment transcription, editing and translation services Team Lead owns the operational support of all assigned activities related to multiple areas in the media and entertainment content formatting field, client satisfaction, stakeholder management and related core processes.
The Team Leader develops and executes strategy, plans and processes to ensure the Service Level Agreements of the campaign are being met and staff are performing to the optimal level of efficiencies.
They drive the implementation of best practices across complex, business and support processes with multiple inter-dependencies and a diverse set of stakeholders.
ePlanet Communications Inc. was founded in August 2003. ePlanet Communications has offices in Canada, U.S.A, U.K and Pakistan. We specialize in BPO (Business Process Outsourcing) Services and Software Development & Call Center Services to our North American Clients. We are committed to serve our business partners with competence and excellence.