Technical Support Engineer

Eurosoft Tech Pvt Ltd 已验证

卡拉奇 巴基斯坦

发布 Sep 10, 2021 262 查看

PKR. 40,000 - 70,000/Month

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职位介绍

Eurosoft Tech Pvt Ltd is currently looking for Technical Support Engineers (for Software Application Products). People who are keen to tackle this challenge head-on, flexible, and have the ability to think outside of the box, please send your resume now.


Job Description (but not limited to)



  • Remote technical troubleshooting.

  • Support tickets handling.

  • Provide support to customers in the UK (mostly), US, Canada & Australia.

  • Handle customer queries and provide the necessary guidance and help via call/emails and perform installations or help/train customers on software.

  • Liaison with the Product Development team for any issues.

  • Troubleshooting system and diagnosing and solving hardware or software faults.

  • Help prospects in resolving their issues.



Required Experience:

  • Software knowledge / Software Support.
  • Prior experience in a support position will be a plus.
  • The candidate must also possess better-than-average spoken and written English communication skills.
  • Must have an extrovert personality.
  • Good Analytical and Creative thinking skills.
  • Good Interpersonal and Motivational skills
  • Knowledge of Voice over IP will be a plus.


Required Education:

  • Computer science graduation (Mandatory)


Note: Candidate must have 3 to 4 years of hands-on experience in the above-mentioned skills. 


Highly Preferred Technical Skills:


Knowledge about the Networks / Databases, GPRS, GPS, and VOIP.  


Job Industry:



  • Software/IT industry




Other Benefits:



  • Market competitive salary plus commissions

  • Health Insurance

  • Annual Leaves




 


 

工作详细内容

全部职位:
1 发布
工作时间:
轮班制
工作类型:
工作地址:
性别:
没有偏好
最低学历:
学士
学位头衔:
Bachelors in Computer Science
职位等级:
资深专业人员
电话预约已成功,我们的专家会在短时间内与你联系:
3年
在之前申请:
Oct 10, 2021
发布日期:
Sep 10, 2021
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Eurosoft Tech Pvt Ltd

· 11-50 员工 - 卡拉奇

Eurosofttech is pioneer in the industry in making tailor made software solutions of any kind for its customers. We have served many customers all over the world and all our clients are satisfied to the fullest through our services before and after development. We support the full software developme ...阅读更多

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