1. Installing and configuring computer hardware operating systems and applications.
2. Monitoring and maintaining computer systems and networks.
3. Troubleshooting system and network problems and diagnosing and solving hardware or software faults of Head office and branches.
4. Troubleshooting the problems of branches remotely from Head office at first level, if not possible then visit the branch to fix the problem.
5. Understanding and reporting the issues/bugs of customized application (MIS) to concerned department.
6. Managing local domains by adding, removing, or updating user account information, resetting passwords.
7. Supporting the roll-out of updates in customized application (MIS) deployment.
8. Prioritizing and managing many open cases at one time.
9. Preventive maintenance of computers.
10. Audio / video calls setup for meetings.
Excel Labs is an ISO 9001:2008 certified laboratory in performing over 10 million analyses annually.The lab is equipped with state of the art Management Information System (MIS) and instrumentation from USA and Japan. With a workforce of more than 200 employees, Excel Labs has a team of Pathologists with specialized skills and high level of education, trained technologists and technicians, supported by non-technical and clerical staff. The laboratory is also enrolled with the College of American Pathologists Quality Control program since 1997.