Reservation Agent

Explore Global Ltd 已验证

拉合尔 巴基斯坦

发布 Aug 26, 2019 258 查看

PKR. 40,000 - 50,000/Month

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职位介绍

  • Coordinate with Reservation manager and reconfirm with supplier list of all services booked
  • Get hotel bookings confirmation number from suppliers and enter it in the system
  • Email agents service confirmation number using reservation system or outlook
  • Use of in-house reservations system – Juniper
  • Update all incoming enquires into booking status system, this will be updated after every 45 minutes
  • Monitor all online bookings confirmed, investigate failure bookings and find operational solutions to the challenges that may arise
  • Provide high standards of customer care at all times: reconfirm all special requirements entered into the booking
  • Use multiple channels of communication with the agents: Email, Phone, Skype, WhatsApp
  • Acquire a comprehensive product knowledge (destinations and services sold by the company) and market awareness to ensure the best and the most appropriate product is offered according to clients’ needs
  • Be able to prioritize workload and demonstrate good organizational skills by finishing tasks within allocated time
  • Pay attention to detail of all the enquiries received
  • Attend training sessions and team meetings where applicable
  • Establish good working relationships with agents and suppliers
  • Maintain and practice a high degree of confidentiality and integrity
  • Be a team player with an enthusiastic attitude and maintain positive working relationship at all times

工作详细内容

全部职位:
3 发布
工作时间:
轮班制
工作类型:
工作地址:
Gulberg 2, 拉合尔, 巴基斯坦
性别:
没有偏好
年龄:
24 - 36 年
最低学历:
学士
职位等级:
资深专业人员
电话预约已成功,我们的专家会在短时间内与你联系:
3 Years (Extensive experience of accommodation service, reservations in travel agency or hotel is mandatory.)
在之前申请:
Sep 25, 2019
发布日期:
Aug 26, 2019
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Explore Global Ltd

· 1-10 员工 - 拉合尔

pWe are a leading Destination Management Company that offers travel ground services within the UK and Europe. Our dedicated team of travel experts that specializes in the Luxury, FIT, MICE and group travel, will be delighted to assist you with all your clients’ leisure and business needs. Since the ...阅读更多

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