Relationship Manager / Associate (Arabic Speaking)

Gaditek 已验证

卡拉奇 巴基斯坦

发布 Apr 25, 2018 19 查看

PKR. 70,000 - 100,000/Month

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职位介绍

The role is to achieve world-class levels client support, value-added usage, retention, and client loyalty.

  • Building relationships with the existing international account portfolio, ensuring the customer’s needs are anticipated and fulfilled whilst renewing the subscription.
  • Develop intimate knowledge of the client's business and industry to drive usage and value-added transactions (i.e. on-boarding, use of inquiry, events attendance, etc.).
  • Understand and capture how the client measures value and ensure this is over delivered throughout the life of the contract.
  • Stimulate document usage of all clients
  • Get the client to read minimum required documents within period leading up to the client’s renewal
  • Ensure document usage of all clients who have not used
  • Using data to improve working methods, strategic plans and behaviors to reduce response time and improve conversion ratios, average sale values and customer satisfaction.
  • Flexible working required due to international portfolio time zones.

Job Requirements:

 

  • Must be fluent in Arabic and English for this role 
  • Bachelor's degree AND/OR 1-3 years’ work experience in a service oriented role; preferably one involving heavy phone interaction with clients
  • Proven ability to build strong client relationships based on value-add service
  • Evidence of over-achieving goals (top 20% performer)
  • Positive attitude towards KPIs and targets
  • Excellent oral and written communication skills
  • Well defined time management and organizational skills
  • Demonstrated intellectual curiosity/inquisitive nature
  • Technology knowledge preferred
  • Demonstrated ability to work well under pressure

工作详细内容

全部职位:
2 发布
工作时间:
中班
工作类型:
部门:
Marketing
工作地址:
性别:
没有偏好
最低学历:
学士
职位等级:
资深专业人员
电话预约已成功,我们的专家会在短时间内与你联系:
3年
在之前申请:
May 25, 2018
发布日期:
Apr 25, 2018
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Gaditek

· 601-1000 员工 - 卡拉奇

Founded in 2008, Gaditek is a new age technology company that believes in employee-centricity. Over the past decade, we have grown from a team of 3 people and 1 product to over 550 employees, 15 internationally recognized brands in 7 different industries including Managed Cloud Services, Cyber Sec ...阅读更多