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职位介绍

H-Tech Solutions (a subsidiary of GCS Group of Companies) is looking for Customer Support Representative for one of the leading banks of Pakistan.  The person should possess strong communication skills, impressive leadership, the energy and motivation and to play a key role in a dynamic, growing technology-based company as he/she will be a front line of support to customer.

The said person should have at least a bachelor’s degree and at least 3 to 5 years of experience in a call center. Experience with as a phone banking officer is must.

Responsibilities:

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Acknowledging and resolving customer complaints.
  • Knowing banking products inside and out so that you can answer questions.
  • Ensure customer satisfaction and provide professional customer support.
  • Excellent written and verbal communication skills.
  • Analytical – ability to examine problems effectively and evaluate alternate solutions
  • Teamwork, Discipline, and time management
  • Other related job responsibilities as assigned by Call Center Asst. Manager or Manager
  • All assigned reports 

工作详细内容

全部职位:
20 发布
工作时间:
中班
工作类型:
性别:
没有偏好
年龄:
25 - 40 年
最低学历:
学士
职位等级:
资深专业人员
电话预约已成功,我们的专家会在短时间内与你联系:
7 Years (Must have Banking sector experience)
在之前申请:
Nov 18, 2019
发布日期:
Oct 18, 2019
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GCS Private Limited

· 1-10 员工 - 伊斯兰堡, 卡拉奇

Security and Surveillance is GCS's core competency . We have won rich recognitions from dignitaries , law enforcement organizations and the executive administrations for our contribution to safeguarding the lives and properties in Pakistan.

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