。该工作已被公司管理人员暂停申请，不再接受简历投递

Collections Specialist

Graana Pvt Ltd

发布 Sep 01, 2021 4 查看

As Specialist in Collections team, you will be responsible for reducing account receivable delinquency in accordance with company requirements.

You will handle the key function of client/agent outreach on outstanding down payments and installments to ensure receipt by the due date to avoid delinquency.
In addition to that, you will ensure to effectively ensure that all record of received payments is updated with relevant internal stakeholders to ensure CXP is not impacted.

Responsibilities:

Ensuring active outreach and follow ups on assigned clients/agents without impacting experience.
Perform outreach client phone calls and emails on pending payments.
Provide verbal and/or written billing explanations to client/sales/leadership.
Promptly and precisely process correspondence and confirmations with internal teams.
Assist with the escalation of key issues to senior management to ensure adherence to established policies and procedures.
Ensure all client feedback regarding invoice receipt and or payment, if provided is accurately and precisely documented.
Provide ad hoc reporting as necessary.

Candidate Experience:

At least 1 – 3 Years of prior experience of customer services/ collections or order management
Prior experience of working in different CRM tools
Ability to shift gears and manage conversations and commitments with agents and clients
Excellent communication skills, especially over the phone
Strong analytical and problem solving/research skills with a high attention to detail.
Basic knowledge to intermediate of MS Office, particularly MS Excel(Pivot tables, V/H Look-ups)
Ability to independently work as a contributing member in a high-paced and focused team with minimal directions.

技能

Credit Collection Recovery Cash Collection Command on Poems Audit Assignment Handling

工作详细内容

全部职位:

1 发布

工作时间:

早班

工作类型:

全职/长期工

工作地址:

伊斯兰堡, 巴基斯坦

性别:

没有偏好

最低学历:

学士

职位等级:

入门级

经验:

1年 - 3年

在之前申请:

Sep 21, 2021

发布日期:

Sep 01, 2021

pGraana is group of companies dealing mainly in prime real estate projects. Graana Group of Companies comprises of subsidiary companies including Hadid Builders and Developers, Brando Marketing, Graana.com, Graana Artec, Graana Fund, Graana Foundation, Agency21, Graanic, AOP, and IqbalInstitute of Policy Studies./ppThe Graana Group Headquarters is based in Islamabad, Pakistan with operations in Pakistan and UK. Aggressive expansion plans are also in place for more offices and operations nationwide and across theglobe./p