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职位介绍

IT IS 3RD SHIFT JOB

  • GCS Information Technology Services (Microsoft Midmarket Solution provider, Managed service provider) is looking for self-driven System and Network Support Engineers to join our team in Lahore.
  • Provide technical support to users, who can be staff and clients in USA, and troubleshoot any problems that arise.
  • The selected candidates will work with in full coordination with Technical staff such as Sr. System Administrator, Chief System Architects, and other team members. 
  • If you are passionate about learning and acquiring new skills in this field, do not miss this opportunity.

About Us:

  • Founded in 1996, GCS Information Technology Services, Inc. is a leading provider of helpdesk, desktop, managed network support, managed hosting, data backup, disaster recovery, business continuity support and services.
  • Our mission is to make technology work for our clients, whether that means implementing an onsite helpdesk, providing break/fix services, hosting complex applications, conducting network security audits on regular intervals, ensuring disaster recovery plans are in place and/or resolving problems with servers. GCS helps companies realize the full value of information technology from anywhere at any time.

Responsibilities:

  • Configuring, troubleshooting computer hardware, software, systems, networks, printers and scanners. These can be in-house networks or Office 365/Microsoft 365 Networks.
  • Responding in a timely manner to service issues and requests
  • Provide remote support to end users in all aspects of a functional corporate network including Microsoft Windows, Network connectivity, Wi-Fi connectivity, Printing, Mobile Device Management, Office 365, Azure, AWS etc.
  • Diagnose, troubleshoot, and resolve issues by politely questioning customers about the issues they are facing.
  • Provide administration and end user support for Office 365 / G-suite. Perform administration and maintenance of production servers and workstations.
  • Perform administration and maintenance of network devices like switches, firewalls, access points etc.
  • Perform installation and maintenance of Threat management systems like Antivirus, Content management, UTM devices.
  • Monitor Data backup and recovery operations.

Skills Required

  • Fluency in English communication
  • Amenable to a flexible work schedule, as the need arises.
  • IT Infrastructure background, understanding of servers and AD.
  • Some O365 skills and experience     
  • Knowledge of Hosted Email platforms.    
  • Ability to prioritize tasks based on urgency and importance.
  • At least one or more certifications/trainings in the following:
    • Microsoft Office 365
    • MS Windows Server
    • MS Exchange 
    • MCSE, MCITP or MCSA
  • Minimum 1 years’ experience as a Technical/Network Support Engineer/Internee.
  • Experience in Windows Server 2012/2016/2019, AZURE, and AWS
  • Experience in Managing and administrating firewalls.
  • Anti-virus installation clean up and protective measures.
  • Motivation to learn new skills and technologies. Particularly we are looking for candidate to be able to learn Managed Service Providers’ software “ConnectWise and Automate”.

Qualifications

  • Bachelor’s Degree in Information Technology, Computer Science, or other relevant fields.

工作详细内容

全部职位:
4 发布
工作时间:
晚班
工作类型:
工作地址:
性别:
没有偏好
年龄:
20 - 25 年
最低学历:
学士
学位头衔:
CS/CE/SE/IT
职位等级:
入门级
电话预约已成功,我们的专家会在短时间内与你联系:
1年
在之前申请:
May 19, 2021
发布日期:
Apr 19, 2021
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