Customer Support Representative

Green Future Properties (Pvt.) Ltd. 未验证

拉合尔 巴基斯坦

发布 Oct 12, 2021 135 查看

PKR. 35,000 - 50,000/Month

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职位介绍

We are looking for a qualified Customer Support Executive who will offer excellent customer service and after-sales support. You should display excellent interpersonal and communication skills as well as a professional appearance. You should have a basic understanding of how to talk to customers.

Job Description

  •  Overseeing the customer service process.
  •  Resolving customer complaints brought to your attention.
  •  Creating policies and procedures.
  •  Conducting quality assurance surveys with customers and providing feedback to the staff.
  •  Possessing excellent product knowledge to enhance customer support.
  •  Maintaining a pleasant working environment for your team.
  •  Excellent interpersonal and written and oral communication skills.
  •  Knowledge of CRM systems.
  •  Computer skills.
  •  Knowledge of mediation and conflict resolution techniques is preferable.
  •  Taking feedback from the customers.
  •  Negotiating the terms and conditions with the customer.
  •  Contributing the work to the company's knowledge base.
  •  Maintaining a healthy relationship with the clients.
  •  Adhering to the company's rules and regulations.

工作详细内容

全部职位:
2 发布
工作时间:
早班
工作类型:
工作地址:
性别:
没有偏好
年龄:
23 - 30 年
最低学历:
学士
职位等级:
资深专业人员
经验:
1年 - 5年
在之前申请:
Nov 13, 2021
发布日期:
Oct 12, 2021
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Green Future Properties (Pvt.) Ltd.

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