。该工作已被公司管理人员暂停申请，不再接受简历投递

Customer Service Representative

Here at Green Gates BPO, we are a leading company . We are hiring experienced and fresh Customer Service Representative to join our existing top-notch team. If you`re a hard-working professional or non-professional, Green Gates BPO is a great place to grow your career. You`ll be glad you applied here.

Responsibilities :

Sales supervisor required who could handle the team and supervise the floor. (for supervisor position)
Respond to customer inquiries and requests via telephone, email, and chat in a timely fashion
Document all inquires, requests, resolutions, and follow-up tasks
Escalate inquires and requests as necessary to the appropriate department or person following outlined guidelines
Display a courteous and empathetic attitude to all customers
Perform research to answer customer inquiries and requests
Grow existing customer accounts through exceptional customer service and effective sales techniques
Meet quantitative performance metrics as outlined
Keep customer accounts current by updating databases during calls