。该工作已被公司管理人员暂停申请，不再接受简历投递

Trainee BPO Associate

Hazen Logix Pvt. Limited

发布 May 20, 2021 125 查看

We provide training in our domain (maximum 3 months) and develop the skills through continues learning program
Our services to USA clients are 24/7, thus selected and hired candidates will be working in 3 rotating shifts (First shift from 10:00 am to 7:00 pm, second shift from 6:00 pm to 02:00 pm, and third shift from 02:00 pm to 10:00 pm)
Second and third shift employees will be working from home and will be rewarded an attractive and special allowance for these shifts
Services will be rotating in shifts as per need and priority of the business
At least first month employees will be working in first shift
Employees has to sign a commitment bond to make sure long term stay with the company

You will be

Providing BPO services to our Clients at USA
Preparing analytical reports for clients using excel or MS Office
Providing support to clients by effective communication (Email using Outlook, MS teams etc.)
Completing daily assigned tickets (doing analysis and data entry)
Maintaining accuracy and speed for the data entry assignments
Effective communication / Interacting with clients and internal team
Discussing complicated matters with the Manager and team leaders effectively to settle and understand the important issues.
Making strategies and ensuring for minimizing the number of mistakes or errors, being observed and monitored on daily basis.
Responsibility also includes carrying out the professional services and doing business and analytical research and analysis.
Providing effective client service such as handling complicated queries, issues, complaints, and questions.
Managing & completing work on daily basis
Setting the effective goals aiming for better quality services, high speed and efficiency.
Covering backup support of other team members in order to meet daily targets and client satisfaction
Ensuring better collaboration, motivating and inspiring the team
Ensuring to learn quickly and participate in continues learning programs and passion to learn new things

技能

Flexible Scheduling Analytic Reporting Collaboration Skills Data Entry Speed English Communication Skills Problem Solving Skills Client Handling

工作详细内容

全部职位:

20 发布

工作时间:

轮班制

工作类型:

全职/长期工

工作地址:

Gulberg 2, 拉合尔, 巴基斯坦

性别:

没有偏好

年龄:

18 - 45 年

最低学历:

学士

学位头衔:

Degree in any discipline (Engineering, Mass Communication, Commerce, Business, IT)

职位等级:

入门级

经验:

� 经验 - 5年 (Fresh to 5 years experience in any kind of support services)

在之前申请:

Jun 20, 2021

发布日期:

May 20, 2021

Keeping in view the tremendous growth of HazenTech over the last few years, company opened new offshore office in Lahore, Pakistan in 2020. Office is successfully catering the increased demand of its services in Business Process Outsourcing, Enterprise Application Development, Cloud Enablement, Business Intelligence, and B2B Integration. Spacious, comfortable, and state-of-the-art office is especially designed to help our employees so that they could focus and deliver the best results efficiently and effectively. Our new office is not only aligned with our current and future growth plans but is a result of our employees and customers’ successes and faiths.