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职位介绍

  • Act as the initial point of contact for all IT related concerns from clients and employees
  • Monitors and troubleshoots escalated network issues, network firewalls, internet filtering software, wireless equipment, switches and routers, load balancers.
  • Capacity and performance planning, overseeing software upgrades on production platforms.
  • Manage routine changes, provision services, deployments, fault isolation, service recovery, and incident analysis.
  • Review network characteristics and recommend procurement of, and/or modifications to network components
  • Responds to escalated technical support issues and works the problem to resolution to reduce or prevent service interruptions.
  • Work closely with the Service Desk, Systems Admins, Operations, and Cloud Infrastructure teams to establish alignment and to determine technology needs and direction.
  • Troubleshoot/analyze computer systems to identify and eliminate performance bugs and hardware malfunction
  • Maintain a working log detailed all required system updates, as well as date of completion
  • Experience installing and configuring computer systems and applications
  • Experience with Cloud, Server and VOIP
  • Ensure the security of an organization’s IT database by performing backups and updating security protocol
  • Professional written and interpersonal skills are essential when communicating with a co-worker, customers, and clients
  • Maintain detailed reports listing requests to technical assistance, steps taken to resolve them
  • Must maintain a log of ticket generation and problem-solving. 
  • Bachelors in IT a MUST and 2-3 years of experience.
  • English proficiency is MUST

工作详细内容

全部职位:
1 发布
工作时间:
晚班
工作类型:
工作地址:
性别:
没有偏好
年龄:
20 - 37 年
最低学历:
学士
职位等级:
资深专业人员
电话预约已成功,我们的专家会在短时间内与你联系:
2年
在之前申请:
Nov 20, 2021
发布日期:
Oct 20, 2021

Work Environments

Supervisor’s gender:
Male
Percentage of female coworkers:
20-29%
Flexible work time:
No
Remote work option:
Yes
Transport allowance:
No
Dedicated vehicle for commute:
No
Overnight travel requirement:
Not at all
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HQ Analytics Inc

· 201-300 员工 - 拉合尔

HQ Analytics is the leading provider of HealthCare Management services to the Solo Practitioners, Group practices, Hospitals and other Healthcare services Providers. We provide IT services, Software Development services, Accounting services, HRM services, Customer Support services and majorly Medica ...阅读更多

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