发布 Feb 26, 2018 4 查看
Key Responsibilities
- 24x7 Application Monitoring
- Incident Logging and Recording and tracking till closure
- Maintaining Service Level Agreement (SLA) Management
- Business Matrix development for Production Services
- Ensuring successful delivery of production services
- Schedule Maintenance notification
- Problem Management and work proactively in case of any emergency situation and engage required resources for rectification
- Monitoring and Tracking of Production Issues
- Problem Management and root cause analysis
Knowledge, Skills and Personal Characteristics
- Fresh resources from reputable institute with good CGPA and good understanding of Software Engineering , Databases , Algorithms and Programming Concepts
- Familiarity with Solaris , Linux Platforms will be added Plus.
Specific Tools, Technologies or Equipment Skills
- SQL, Database management tool like DB Visualizer or other db management tool, strong analytical skills,
- Test Scenario definition and execution, Debugging of application, problem identification skills.
i2c Pakistan
i2c, Inc. is a Silicon Valley-based company that enables financial institutions, corporations, brands and governments around the world the ability to launch profitable next-generation financial products. Our global, cloud-based platform supports virtually any prepaid, debit or credit program in plastic, virtual or mobile form. Clients around the world rely on us to get to market quickly with differentiated products that meet their customers' unique needs. The i2c team is made up of nearly 400 smart, hard-working people in offices across the world. And we're growing! Our executive team, as well as the Sales, Marketing and Business Advisory groups, are based in Silicon Valley and Singapore. IT Operations, Engineering and Client Services are focused on delivering world class products and services from our Lahore facility. Together, we serve clients in six continents and support end consumers in 216 countries and territories. As a growing company operating in the center of an exploding industry, we routinely fill positions in these key departments: Engineering The Engineering team specializes in web & mobile applications, interfaces, telephony, graphics, application security and transaction processing. They work hard to develop highly configurable products that push boundaries within our industry. IT Operations This team works 24/7/365 to ensure that our global data centers provide 99.99% up time and fool proof data security for our clients. Their areas of expertise include information security, network operations, server management, database management, software change management, telephony, service delivery and application performance management. Information Security The Information Security team ensures internal and external audits of our applications and networks, internal and external ethical hacking, automated security scanning and risk management. our commitment to information security is externally confirmed by its yearly PCI-DSS certification and SSAE-16 valida
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