Email / Chat Support Executive

ibex 已验证

多个城市, 巴基斯坦

发布 Apr 06, 2021 1235 查看

PKR. 20,000 - 25,000/Month

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职位介绍

  • Responsible for acting as a liaison between our customer and the respective client.
  • Provides assistance via Chat and/or Email to the customers with their questions, issues, new orders, service delivery requirements, billing, and any other query.
  • Escalate to relevant team internally and/or externally.

Key Responsibilities:

  • Prompt chat & email response to customers
  • Provide real-time support
  • Document each customer’s question or problem as well as the resulting answer or solution
  • Email coordination with customers
  • Escalating to relevant team(s) internally and/or externally

Job Specification:

  • Intermediate or above
  • Age limit: 18-30
  • Good communication (verbal & written)
  • Proficiency with MS Office particularly MS Excel
  • Flexibility
  • Customer-centric attitude
  • Adaptability

Perks & Benefits:

  • Medical Insurance
  • Permanent Employment Status
  • Provident Fund
  • Internal Job Opportunities
  • Annual Leaves
  • Leaves Encashment
  • Referral Bonus

工作详细内容

全部职位:
35+ 发布
工作时间:
早班
工作类型:
性别:
没有偏好
年龄:
18 - 40 年
最低学历:
中级/A级
职位等级:
入门级
电话预约已成功,我们的专家会在短时间内与你联系:
� 经验
在之前申请:
May 08, 2021
发布日期:
Apr 06, 2021
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