·         Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.

·         Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.

·         Follow up to ensure that appropriate actions were taken on customers’ requests.

·         Refer unresolved customer grievances or special requests to designated departments for further investigation.

·         Working Hours: 9 hour shift

·         Requirements (Education): Bachelors qualified

·         No. of Vacancies: 10

·         Age limit: 20 to 30

·         Perks: Medical Insurance, Permanent Employment Status, PF & Overtime provided, Internal Job Posting, Annual Leaves, Leaves Encashment, Referral Bonus

·         Gender: Male & Female

·         Job Shift: On Rotation

·         Job Type: Full-time

·         Transport: Conveyance will be provided to females in designated areas only, males own transport.

工作详细内容

全部职位:
1 发布
工作时间:
轮班制
工作类型:
工作地址:
Raiwind Road, 拉合尔, 巴基斯坦
性别:
没有偏好
年龄:
18 - 33 年
最低学历:
学士
职位等级:
入门级
经验:
� 经验 - 少于1年 (Call center experience will be preferred.)
在之前申请:
Dec 03, 2016
发布日期:
Nov 08, 2016

ibex

· More than 5000 员工 - 拉合尔

'ibex.' is is a public listed company on Nasdaq. We are a people-helping company, inspired to bring about a global change in an otherwise dulled out technological world. Headquartered in Washington, D.C., ibex. has delivery locations across 30 sites in 8 countries and maintains a network of over 25,000+ employees. With its CLX platform, the company’s solutions range from handling 138 million customer interactions yearly for its clients from onshore, offshore and near-shore locations, to acquiring new customers for its clients that add $2.3 billion yearly in lifetime revenues, to deploying its Clear view platform that helps brands manage and optimize their customer experience. Emerging with its client-driven and customer-inspired approach, ibex. Pakistan has achieved the #1 Market Position in delivering the end-to-end customer experience journey to fortune 500 companies. We are among the fastest growing geographical location of ibex currently employing 6500+ employees operating from 8 centers in 3 major cities; Karachi, Lahore, and Islamabad. We offer permanent and contractual job opportunities with internal growth opportunities to striving individuals. We have among the highest female ratio and fresh graduate hiring across the industries. Our mantra is we don’t create jobs we make careers!

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