IdeasUnlimited LLC, a cutting-edge Global Business Support and Solutions Service Provider, has an immediate opening for Customer Support Specialist. This is a long-term, stable, career level and REMOTE (work from home or a remote location) opportunity for the right individual.
For over a decade, IdeasUnlimited has helped hundreds of clients build better businesses by providing the highest quality support service!
IdeasUnlimited boasts a diverse and vibrant workforce that hails from every continent. Three simple goals form the foundation of our company’s culture:
More than a decade of experience in the customer service arena is a testament to the success of our philosophy. Only by putting our workers first have we managed to satisfy our clients!
YOUR DAY TO DAY RESPONSIBILITIES WILL INCLUDE THE FOLLOWING:
- Assist Customer over the phone, email, and chat regarding our products and services
- Resolve customer issues, queries, and complaints
- Manage Customer Expectations especially during busy periods
- Customer handling and Retention
- Updating data and records using our CRM
- Documentation and Report Writing
- Other Admin Work
THE IDEAL CANDIDATE MUST HAVE:
- Bachelors Degree from Reputable University.
- Minimum 1 Year of Customer Support or similar experience
- Strong organizational and interpersonal skills.
- Excellent Communication Skills both verbal and written in the English Language
- Good problem-solving skills and detail-oriented
- Ability to work from home:
- Quiet Place
- High-speed internet (5 Mbps)
- Headphone with a microphone.
- Reliable Computer (Core i5, 8 GB Ram)
SCHEDULE: Full-time position during US Business Hours
COMPENSATION: Market Competitive depending on skills
- We will be using monitoring software to check your work efficiency and productivity on a daily basis. The position does offer the comfort of working from home but demands the same efficiency, productivity, and professionalism of the industry.
- You will be signing a work agreement with our company. You will need to provide all the necessary legal documents to complete the hiring process.
- The recruitment/interviewing process will be done digitally (Skype).
IdeasUnlimited is a Global Business Support and Solutions Provider. IdeasUnlimited has been providing business process outsourcing services to clients worldwide for the past ten years, having completed over 4000 projects in many industries. We offer various services, including call center support se ...阅读更多