发布 Nov 11, 2016 10 查看
As our CSR Team member you will be responsible to
1. Generate sales leads
2. Identify and assess customers’ needs to achieve satisfaction
3. Build sustainable relationships of trust through open and interactive communication
4. Provide accurate, valid and complete information by using the right methods/tools
5. Meet personal/customer service team sales targets and call handling quotas
6. Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
7. Keep records of customer interactions, process customer accounts and file documents
8. Follow communication procedures, guidelines and policies
9. Take the extra mile to engage customers
10. Excellent command in written and spoken English.
Ignytes Solutions UK Ltd
Ignytes has housed some of the most proficient individuals working in collaboration with intelligence and dexterity to produce the deliverables you have never expected. Headquartered in UK, we have earned years of experience creating the best digital experiences. Our work has surpassed the expectations of our clients every time they bank on us with their online projects. Our clients love us, because we never cease to amaze them, neither we ever let them down. Our great ideas and right solutions at fairest prices makes their projects a million dollar venture. We set the “extra” out of ordinary. Our loyalty to our customers on delivering high quality designs and exceptional customer service outshine the ethics we have at Ignytes. Our professional team of designers, developers, UI experts, SEO specialists, and customer support agents weave professionalism with digital solutions that nurture businesses. Our solutions include custom web solutions, logo and graphic design, app design and development services and award winning SEO strategies. At the core of our practices, we create a buttery smooth and exceptional user experience swirling around the notion of providing value for our customers. Besides delivering creative, inspiring and technically ingenious solutions, we also proactively collaborate with our clients on a very personal level, and function as a strategic partner that brings real value. We are dedicated to produce high quality work that enhances brands and induces audiences to follow the desired CAT (call to action).
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