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职位介绍

  • Answer phone calls and respond to customer requests/inquiries courteously.
  •  Respond Customer via emails.
  • Ticket generation on incident management.
  •  Follow up customer calls where necessary.
  •  Coordinate internally with team on Open Cases & provide updates
  •  Escalate and drive resolution of support issues.
  • Working knowledge of Report Creation & dashboards
  • Able to understand Customer issue & guide according to Process & Policies
  • Route calls to appropriate resource

工作详细内容

工作频道:
全部职位:
1 发布
工作时间:
早班
工作类型:
工作地址:
性别:
女性
最低学历:
学士
学位头衔:
Computer Sciences
职位等级:
资深专业人员
经验:
2年 - 5年
在之前申请:
May 15, 2021
发布日期:
Apr 15, 2021
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