Role and Responsibilities

Primary Roles

·        Managing Team activities day to day:

·        Implementation Team

·        Client Services Team

·        Sales/Quote Team

·        Manage MIS and final data with each team on weekly basis

Secondary Roles

·        Train and Groom staff in all teams to perform their duties

·        Setup SOPs and keep them updated with new systems and technologies and methods with the teams

·        Report to the management on progress as per their needs

·        Be a bridge between the management and staff to ensure good relations

Tertiary Roles

·        Full knowledge of all functions and ability to perform any and all functions on need basis

·        Implementation department setup and training of all staff to ensure latest practices are being followed

·        Develop and research better methods that make client account management more streamlined

·        Ability to take over and perform any functions that become vacant till competent staff is hired and trained to take over any functions with gaps in staff.

Additional Notes

Softwares used:

  • Infinity ( Data records/management)
  • Zoom (scheduling and presentations)
  • Office 365/Teams/Outlook (Excel, Powerpoint,Word and Email proficiency with Witty Parrot)
  • Ease (client management portal)
  • Last Pass
  • Carrier Portals
  • Nextiva

工作详细内容

全部职位:
2 发布
工作时间:
中班
工作类型:
工作地址:
性别:
没有偏好
最低学历:
学士
学位头衔:
BBA in Business/IT OR MBA in Business/HR, Msc. IT
职位等级:
资深专业人员
经验:
4年 - 6年
在之前申请:
Jan 16, 2022
发布日期:
Dec 16, 2021

Insure 123

· 301-600 员工 -

.

你最大的竞争优势

快速得到有竞争力的分析和专业的对你的评定
联系我们团队的专业顾问来提升你的简历
尝试罗资 专业版
我在ROZEE上找到工作啦!