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职位介绍

  • IntelliasPro is a leading US based outsourcing company and committed to providing our employees with an enriching and rewarding environment.
  • We are hiring excellent resources who can perform Customer Services for our English, Spanish and Russian based clients with full confidence.
  • Candidates will be required to provide support Via following mediums.
  • Voice Support
  • Chat Support
  • Email Support

Responsibilities

  • A professional approach in answering Calls/Chats/Emails and provide information about products and services, taking input of issues and their redressal thereof.
  • Ensure all quality perimeters are met on every phone call/chat and email.
  • Maintaining records of transactions and interactions.
  • Appropriate and timely follow-ups wherever required.
  • Escalate unresolved queries to respective departments for accurate redressal.
  • Attend all required training sessions and keep up to date on all products and services knowledge.

Requirements

  • Exellent English, Russian or Spanish communication (verbal/written) and analytical skills.
  • Good grip on MS Office tools such as Excel, Word, and PowerPoint.
  • Team player with multi-tasking abilities. 
  • Ability to identify opportunities and solutions for process improvement.
  • A positive mind set.

Qualification

  • Matric/O-A Level /Intermediate or Above.

Key Benefits:

  • On Job Training
  • Medical
  • Provident Fund
  • Paid vacation days Sick and Casual Leaves

工作详细内容

全部职位:
1 发布
工作时间:
早班
工作类型:
工作地址:
性别:
没有偏好
最低学历:
大学入学/0级
职位等级:
资深专业人员
电话预约已成功,我们的专家会在短时间内与你联系:
1年
在之前申请:
Jul 12, 2021
发布日期:
Jun 11, 2021
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IntelliasPro Private Limited

· 51-100 员工 - 拉合尔

ppIntelliasPro is a Pakistan based Software House and BPO service provider, we provide services to clients across United States and Canada. We are specialized in Financial Services with ERP solutions design and development with support teams./p/p

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