。该工作已被公司管理人员暂停申请，不再接受简历投递

Sr. Officer, Customer Services

Interwood Mobel (Pvt) Ltd

发布 Mar 03, 2021 4 查看

PKR. 30,000 - 35,000/Month

Deals directly with customers either by telephone, electronically or face to face for complaints and queries.
Obtains and evaluate all relevant information to handle product and service inquiries.
Ensures all complaints are acknowledged in a timely manner and customers are kept informed throughout the complaint process.
Provides pricing and delivery information to customers where required.
Performs customer verifications of order, delivery and fixing.
Sets up new customer accounts, process orders, forms, applications, requests and manage customer accounts.
Organizes workflow to meet customer timeframes.
Directs requests and unresolved issues to the designated resource for timely and effective resolution.
Keeps records of customer interactions and transactions, details of inquiries, comments and complaints and document corrective actions taken against complaints while maintaining a customer database.
Prepares and allocates customer activity reports.
Communicates and coordinates with internal departments.
Provides feedback on the efficiency of the customer service process to the management.

技能

Transaction Record Management Customer Service = Process Operations Handling Sweeping Knowledge Relations Management Spreadsheet Navigation eBay Account Handling

工作详细内容

全部职位:

1 发布

工作时间:

早班

工作类型:

全职/长期工

部门:

SALES

工作地址:

卡拉奇, 巴基斯坦

性别:

没有偏好

年龄:

22 - 30 年

学历:

学士只有

职位等级:

入门级

经验:

2年 - 4年

在之前申请:

Apr 03, 2021

发布日期:

Mar 03, 2021

Ever since its inception in 1974, Interwood Mobel (Pvt) Ltd. has directed its efforts in developing better interiors for home and corporate establishment. It is our constant endeavor to raise standards in design, quality, durability and innovation the only aspect we ever lower, is the price. Our designers think differently, they understand the varied moods, colors and temperaments. Mission Statement: Interwood Mobel (Pvt) Ltd. strives to become a world-class manufacturer of furniture, kitchens, doors etc. We are committed to a constant improvement in the designs, systems and quality of our products. Our goal is to give the customer best value for money. Our earnest endeavor is to upgrade the skill, the knowledge and the standards of living of all employees to international standards.