CSR duties and responsibilities:

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Managing incoming and outgoing calls and customer service inquiries.
  • Sharing monthly updates with the existing clients, receive and share their feedback with the Management.
  • Acknowledging and resolving customer complaints.
  • Identifying and assessing customers’ needs to achieve satisfaction.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Able to have good conversation in English Language with customer on the phone line.
  • Able to handle customer queries and complaints in the best way possible
  • Experience in B2B and digital marketing is a plus point.
  • Able to meet monthly targets.
  • Females are encouraged to apply. we provide very friendly and secure environment for our female staff.
  • No resume will be entertained if anyone’s study is continuing.

What We Offer

  • Selected candidates will be offers an attractive package, incentive other than basic salary.
  • Advanced training opportunities.
  • Drop Off will be provided to female employees only
  • Food and Parking facility.
  • Medical Insurance facility after 12 months.

工作详细内容

全部职位:
10 发布
工作时间:
晚班
工作类型:
工作地址:
性别:
没有偏好
最低学历:
学士
学位头衔:
NONE
职位等级:
资深专业人员
经验:
1年 - 5年
在之前申请:
Nov 22, 2019
发布日期:
Oct 21, 2019

Quality Resource Private Limited.

· 11-50 员工 - 拉合尔

pWe strive to meet out clients Needs & Exceed their expectation. IT Masters not only a firm but it's a belief with which we deliver our services i.e. by forming a synergy effect through combination of software & hardware technology. W e have foundation lid on the ground of commitment that we not only make with our clients but also fulfill with honesty & sincerity. Our target if always to provide unbiased & best solution by allowing our clients exploit our topnotch expertise. Not only our expertise but also our technological level & innovation thrill is at the disposal of our clients who believe drive our services./p

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