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职位介绍

This Job is to work from Home and team up with our Dubai Support team to resolve daily basis IT Support issues of Customers.

  • Ideally, you should have 3 to 5 years of experience in Remote Network administration, Server/Desktop Support, Configuration and installations of Windows Servers, network equipment e.g. Routers, Access Points, firewalls, IT products including Hardware + Software, Should have knowledge of Cloud Technologies VM applications, integrations Google Apps/Office 365.
  • We require a Senior IT Engineer who has hands-on experience and knows how to handle technical problems on a daily basis, and often need to work long hours to help the team to overcome technical problems, or complete an IT overhaul to deadline.
  • IT Engineer will also perform basic diagnostic and recovery work on network equipment, upgrading and installation of servers and clients to the network as well as operating systems if necessary.
  • The need for technical knowledge cannot be underestimated.
  • Require experience of managing LAN/WAN, hands-on experience required on Windows Server 2003/2008/2013/2016, Active Directory/Domain Controllers, Additional Domain Controller also email systems such as Microsoft exchange, must be able to install or troubleshoot Windows Server related issues in different scenarios, as well as needing to be familiar with network monitoring and diagnostic tools, also knowledge of Cloud technologies, Virtual applications, Google Apps, Office 365 deployment, and integrations will be preferred.
  • Must have knowledge of Backup procedures and applications.
  • Should able to handle network equipment such as Access Points, NAS, Routers, Switches, Network Printer/Scanners, etc Reporting to the supervisor or concerned, communicate with staff and the customers to understand their needs and provide prompt assistance and support, also maintain technical and user documentation, systems reports. Must possess good negotiation & excellent English communication skills. Must have good customer Handling skills.
  • Knowledge of Remote support tools is a plus.

工作详细内容

全部职位:
2 发布
工作时间:
早班
工作类型:
性别:
没有偏好
最低学历:
学士
职位等级:
资深专业人员
电话预约已成功,我们的专家会在短时间内与你联系:
2年
在之前申请:
Sep 02, 2021
发布日期:
Aug 02, 2021
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IT Serve Group

· 11-50 员工 - 费萨拉巴德, 古杰拉瓦拉, 伊斯兰堡, 卡拉奇, 拉合尔, 姆坦, 白沙瓦, 拉瓦尔品

We Provide IT support to various clients. We are in business for more than a decade and have ample experience in providing IT support/solutions to various companies.

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