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职位介绍

UK's leading translation and interpretation company EMPIRE GROUP is looking for experienced customer support executives with exceptional communication skills in English.

Duties:

  • Your role will entail making outbound calls to interpreters
  • Identify and assesses customers' need to achieve satisfaction
  • Giving follow up calls to the customers at specified date and time
  • Follow communication procedures, guidelines and policies 
  • Following call center scripts when handling different topics
  • Identify interpreters needs, clarify information, research every issue and providing solutions

Qualification / Skills:

  • Must be graduate, BBA/MBA preferred
  • Excellent English communication skills
  • Prior Customer support experience
  • Prior CRM experience 
  • Go-getter attitude

Job Timings:

  • Evening Shift
  • It is NOT a sales/target based job

Benefits:

  • Health insurance (Self & Spouse)
  • Eid Bonuses
  • Leaves Encasements
  • Paid Leaves
  • Incentive bonus

工作详细内容

全部职位:
3 发布
工作时间:
中班
工作类型:
性别:
没有偏好
最低学历:
学士
职位等级:
入门级
电话预约已成功,我们的专家会在短时间内与你联系:
1年
在之前申请:
Feb 19, 2021
发布日期:
Jan 14, 2021
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Empire Group

· 11-50 员工 - 伊斯兰堡, 拉瓦尔品

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