。该工作已被公司管理人员暂停申请，不再接受简历投递

Call Center Lead

Marham

发布 Nov 10, 2021 5 查看

PKR. 40,000 - 50,000/Month

Lead and motivate the call center team to optimum performance levels to achieve agreed targets contributing to the company's objectives.
Provide clear and concise direction, support and guidance to the team through effective coaching, and leadership.
Manage performance through regular, effective reviews, addressing performance issues.
Make improvements to enhance the Customer experience or improve operational efficiency.
Act as a role model to others whilst striving to achieve high standards of performance.
Keeping up to date with business development and product guidelines
Manage day-to-day line activities, priorities and make risk/impact assessments within existing processes and procedures.
Ensure attendance of all agents and retention targets are achieved

技能

عمليات خدمة العملاء Relations Management Risk Assessment

工作详细内容

全部职位:

1 发布

工作时间:

早班

工作类型:

全职/长期工

工作地址:

拉合尔, 巴基斯坦

性别:

没有偏好

最低学历:

学士

职位等级:

资深专业人员

经验:

2年 - 4年

在之前申请:

Nov 27, 2021

发布日期:

Nov 10, 2021

Marham is Pakistan's most trusted platform to Find, Book and Consult Doctors. It provides online video consultation, Book your appointment on one click, 12/7 best customer services, Online medicine delivery, Lab tests home sampling, Special deals, Free forum where specialists answer your queries within minutes.