Manager Admin / HR

OVERVIEW:

Markalytics is a Canada-based Digital Agency, working in the eCommerce & B2B space. We are currently looking for a full-time admin manager w/ project management and team coordination skills. This role will oversee the office, work with various teams on a daily basis, and coordinate meeting logistics for internal team and clients. Any daily/weekly administrative task that is repeatable. We will group tasks & convert those into repeatable processes.

SALARY: From PKR 55,000 (will be determined on skill set & previous experience)

RESPONSIBILITIES: The initial work of the graphics designer will be:

• General administration and office management.
• Manage the front desk; act as the main POC for office.
•  Support overall business continuity and office operational efficiency
• Maintain company operations tracker related to contractors in/out of the business
• Write, edit, and proofread PowerPoint presentations, Excel spreadsheets, memos, correspondence and other written collateral.
• Ensure proper office décor, aesthetic, and cleanliness
• Supervise and manage overall office reception, mail protocol, etc.
• Ad hoc office support as required
• Ensure timely coordination & internal communication between all team members and partners.
•  Distribute internal communications.
• Handle broad communications related to building management and office improvement
• Act as a liaison between technical and non-technical internal teams to ensure customers’ issues are resolved and identify opportunities for continual improvement.
• Provide administrative and project support to other departments as requested
• Progress tracking, reporting and project management of all ongoing projects. 
• Organization of key information and business processes.
• Update client database
• Basic bookkeeping & managing internal accounting records.
• Manage the budget and submit expense reports
• Document management, processing expense reports, and various projects as assigned
• Organize and handle ongoing company events, meetings, trainings, and lunch and learns
• Provide administrative support including coordinating travel and events/meetings.
• Manage calendars, scheduling meetings and conference
• Create and distribute agendas, invites, minutes etc. for meeting attendees.
• Arranging meetings, setting meeting agenda, keeping meeting minutes, follow-up on meeting notes, and managing internal communication. 
• Manage HR, and supervise other staff management functions.
• Manage onboarding and offboarding related to office equipment and security.
• Ensure new hires are set up and able to work upon arrival.
• Help with the orientation of new hires to office protocols, etc.
• Track and maintain schedule of employee accessibility to office
• Serve as the team lead / staff supervisor to ensure better workplace professionalism, conflict resolution, and staff performance. 
• Keeping track of daily, weekly, and monthly performance reviews. 
• Virtual Workspace Management (Asana, Trello, Drive, Slack)
• Help build and refine employee Recruiting, Staffing, and onboarding Process

OTHER DUTIES:

• Organization & Project Management:  Use excel sheet and other tools to keep track of all work, and establish priorities to deadlines.
• Create and Record the Graphics designing processes for training purposes. 
• Communicate and coordinate the delivery of projects, maintaining a high level of organization to ensure deliverables are completed.

REQUIREMENTS:

• Be Curious! We need a candidate who is curious to learn new techniques and skills.
• Creative design skills (Please submit a portfolio to show samples of your work).
• Attention to detail: have a knack for making the smallest of design improvements. 
• Solid knowledge of design thinking,  and visual principles.
• Punctual, dependable and reliable, and also be able to work in multiple Time-zones. 
• communication skills: including writing, reporting and research. Excellent customer service skills, on the phone, in person and in responding to emails.
• Project Management Skills:Multi-Tasking: Capability to work in a fast-paced environment.

QUALIFICATIONS:

• Bachelor’s Degree (Preferably Marketing, Media, Communication, Social Sciences)
• Proficient in Adobe Creative Suite (InDesign, Illustrator, Photoshop, Dreamweaver, CorelDraw)
• Google Suite and Cloud files management. 
• Strong virtual organization skills; experience managing Design projects in Asana, Slack, BaseCamp a plus.
• Any other Graphics designing and video Editing tools will also be considered. 
• Relevant Certifications are optional, but will be preferred.

EXPERIENCE:

• 1-3 years marketing experience ; Agency experience preferred.
• Relevant experience and/or training, or equivalent combination of education and experience. Fresh grads are also encouraged to apply.
• Freelancing experience is also preferred. 

JOB LOCATIONRawalpindi, Pakistan

COVID-19 considerations:

• Working remotely is optional during COVID-19. We have a system in place to keep everyone safe in the office.