Responsibilities
- Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
- Acquire a thorough understanding of key customer needs and requirements
- Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
- Ensure the correct products and services are delivered to customers in a timely manner
- Serve as the link of communication between key customers and internal teams
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust
- Play an integral part in generating new sales that will turn into long-lasting relationships
- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
Requirements
- Proven experience as key account manager
- Experience in sales and providing solutions based on customer needs
- Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
- Excellent organizational skills Ability in problem-solving and negotiation BSc/BA in business administration, sales or relevant field
MIW is a US based recruiting firm specializing in recruiting, selecting, placing and evaluating the best independent talent on behalf of clients in technology, engineering, finance & accounting, sales & marketing, business development & capture management, program and project management and other roles. Since the very beginning of our business, we've been connecting our clients with hard to find talent in the Information Technology domain. Our expertise spans across a wide array of subdomains including Systems Engineering & Administration, Network Engineering & Administration, HelpDesk Support, Software Engineering & Development, CyberSecurity, Cloud Computing, Data Science, Big Data and Analytics, Technical Writing, Enterprise Architecture and many more. Our recruiters hold advanced degrees and are trained to do technical evaluations.
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