Responsible for acting as a liaison between customers and companies. Assists with complaints, orders, errors, account questions, billing, cancellations and other queries:

  • Resolve customer assertion problem or reason for calling.
  • Resolve customer complaints via phone or e-mail.
  • Use telephone line and e-mails to reach out to customers and verify account information.
  • Assist with placement of orders, refunds or exchanges.
  • Advise on Company information.
  • Suggest solutions when a product malfunctions and assist accordingly.
  • Attempts to persuade customer to reconsider cancellation. 
  • Work with customer service manager to ensure proper customer service is being delivered. 
  • Must be proficient in MS Excel.

工作详细内容

全部职位:
3 发布
工作时间:
中班
工作类型:
工作地址:
Bahria Town Rawalpindi, 拉瓦尔品, 巴基斯坦
性别:
没有偏好
最低学历:
学士
职位等级:
资深专业人员
经验:
1年 - 2年
在之前申请:
Oct 22, 2020
发布日期:
Sep 21, 2020

Medina Freshways

· 11-50 员工 - 拉瓦尔品

The business was originally started in 1980 by Sardar Hussain and his family and in 1992 Medina Dairy Ltd was established to focus on the supply of milk and bread operating from depots across London and Birmingham.

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