We are looking for a Customer Support Specialist to assist our customers when using our services.

Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities.

To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust.

You should also be familiar with help desk software.

Responsibilities:

  • Respond to customer queries in a timely and accurate way, via email or chat. Identify customer needs and help customers via email.

Requirements:

  • Experience as a Customer Support Specialist or similar CS role will be preferred however fresh candidates may also apply.
  • Familiarity with any help desk software and support tools will be preferred.
  • Understanding of how CRM systems work.
  • Excellent communication and problem-solving skills.
  • Multi-tasking abilities Patience when handling tough cases.

NOTE:

It is an OFFICE based job. Written & verbal English must be good.

No sales target no cold calling. Timings: 12 AM - 8 AM (Saturday & Sunday Off) Salary starting from 25k depending on interview. Will be increased after probation.

工作详细内容

全部职位:
3 发布
工作时间:
晚班
工作类型:
工作地址:
Gulberg 3, 拉合尔, 巴基斯坦
性别:
没有偏好
最低学历:
学士
职位等级:
入门级
电话预约已成功,我们的专家会在短时间内与你联系:
少于1年
在之前申请:
Jul 30, 2022
发布日期:
Jun 29, 2022

Moizzo Tech

· 1-10 员工 - 拉合尔

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