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职位介绍

Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.

  • Respond to queries either in person or over the phone.
  • Write training manuals.
  • Train computer users.
  • Maintain daily performance of computer systems.
  • Respond to email messages for customers seeking technical help.
  • Ask questions to determine nature of problem.
  • Walk customer through problem-solving process.
  • Install, modify, and repair computer hardware and software.
  • Clean up computers.
  • Run diagnostic programs to resolve problems.
  • Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
  • Install computer peripherals for users.
  • Follow up with customers to ensure issue has been resolved.
  • Gain feedback from customers about computer usage.
  • Run reports to determine malfunctions that continue to occur
  • Communication Skills is a must.

工作详细内容

全部职位:
1 发布
工作时间:
中班
工作类型:
部门:
Surveillance Department
工作地址:
性别:
没有偏好
学历:
学士 (贸易学士) 只有
学位头衔:
IT in speciality
职位等级:
资深专业人员
电话预约已成功,我们的专家会在短时间内与你联系:
1年
在之前申请:
May 16, 2021
发布日期:
Apr 15, 2021
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Mudita Private Limited

· 51-100 员工 - 卡拉奇

Service Provider

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