Respond to customer queries in a timely and accurate way, via phone, email or chat.

  • Identify customer needs and help customers use specific features.
  • Monitor customer complaints and reach out to provide assistance.
  • Take the extra mile to engage customers.Share feature requests and effective workarounds with team members.Inform customers about new features and functionalities.
  • Follow up with customers to ensure their technical issues are resolved.Gather customer feedback and share with our Product,
  • Sales and Marketing teams.Assist in training junior Customer Support Representative.
  • Manage large amounts of incoming phone calls.

特殊任务

  • Good speak English and Urdu
  • Conversation power
  • Full confidence

工作详细内容

工作频道:
全部职位:
20 发布
工作类型:
工作地址:
性别:
女性
年龄:
20 - 30 年
最低学历:
学士
职位等级:
实� 生/学生
经验:
� 经验 - 1年
在之前申请:
Feb 11, 2022
发布日期:
Jan 13, 2022

SM IT Zone Services

· 11-50 员工 - 拉合尔

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