Customer Service Executive

Nexasol 已验证

拉合尔 巴基斯坦

发布 May 03, 2019 406 查看

PKR. 18,000 - 40,000/Month

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职位介绍

Here at Infinite Solutions BPO, we are a leading company in our industry in the CSA area. We are hiring experienced and fresh Customer Service Representative to join our existing top-notch team. If you're a hard-working professional or non-professional, Infinite Solutions BPO is a great place to grow your career. You'll be glad you applied here.

Responsibilities :

  • Respond to customer inquiries and requests via telephone, email, and chat in a timely fashion
  • Document all inquires, requests, resolutions, and follow-up tasks
  • Escalate inquires and requests as necessary to the appropriate department or person following outlined guidelines
  • Display a courteous and empathetic attitude to all customers
  • Perform research to answer customer inquiries and requests
  • Grow existing customer accounts through exceptional customer service and effective sales techniques
  • Meet quantitative performance metrics as outlined
  • Keep customer accounts current by updating databases during calls

 

Qualifications :

  • High school diploma or general education degree (GED) required
  • Experience working with inbound and outbound calls, customer retention, and inside sales preferred
  • Excellent interpersonal and communication skills
  • Comfortable working in a high volume role
  • Demonstrated ability to prioritize tasks and manage time efficiently
  • Basic computer skills in various software and web-based applications

 

 

工作详细内容

全部职位:
5 发布
工作时间:
晚班
工作类型:
全职/长期工
工作地址:
Gulberg 3, 拉合尔, 巴基斯坦
性别:
没有偏好
最低学历:
大学入学/0级
职位等级:
资深专业人员
电话预约已成功,我们的专家会在短时间内与你联系:
Fresh
在之前申请:
Jun 03, 2019
发布日期:
May 03, 2019
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Nexasol

· 11-50 员工 - 拉合尔

Nexasol Bpo is a leading bpo in based in lahore. We are multi-lingual BPO that prides itself on offering superiority service at one of the lowest prices in the industry. We offer both offshore and nearshore BPO facilities to help us meet the diversified needs our clients.

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