。该工作已被公司管理人员暂停申请，不再接受简历投递

Sales Supervisor / Telesales Executives

Here at Nexasol BPO, we are a leading company in our industry in the CSA area. We are hiring experienced and fresh Customer Service Representative to join our existing top-notch team. If you're a hard-working professional or non-professional, Nexasol BPO is a great place to grow your career. You'll be glad you applied here.

Responsibilities :

Sales supervisor required who could handle the team and supervise the floor. (for supervisor position)
Respond to customer inquiries and requests via telephone, email, and chat in a timely fashion
Document all inquires, requests, resolutions, and follow-up tasks
Escalate inquires and requests as necessary to the appropriate department or person following outlined guidelines
Display a courteous and empathetic attitude to all customers
Perform research to answer customer inquiries and requests
Grow existing customer accounts through exceptional customer service and effective sales techniques
Meet quantitative performance metrics as outlined
Keep customer accounts current by updating databases during calls

Qualifications :

High school diploma or general education degree (GED) required
Experience working with inbound and outbound calls, customer retention, and inside sales preferred
Excellent interpersonal and communication skills
Comfortable working in a high volume role
Demonstrated ability to prioritize tasks and manage time efficiently
Basic computer skills in various software and web-based applications

技能

RESTful APIs

工作详细内容

全部职位:

10 发布

工作时间:

晚班

工作类型:

全职/长期工

工作地址:

Gulberg 3, 拉合尔, 巴基斯坦

性别:

没有偏好

最低学历:

学士

职位等级:

资深专业人员

经验:

� 经验 - 2年

在之前申请:

Jul 21, 2019

发布日期:

Jun 20, 2019

NexaSol

· 11-50 员工 - 拉合尔

关注

Nexa Solution is a reputable Company providing its services to our USA clients engaged in contact centre and business process outsourcing services, sale of computer hardware & software systems and providing IT solutions and PRINTING and Packaging in the USA .