Customer Support Executive

Next Age Technologies Pvt Ltd 未验证

拉合尔 巴基斯坦

发布 Jul 11, 2021 151 查看

PKR. 35,000 - 45,000/Month

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职位介绍

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers.

To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.

Customer Support Executive Responsibilities:

  • Managing a team of representatives offering customer support.
  • Overseeing the customer service process.
  • Resolving customer complaints brought to your attention.
  • Creating policies and procedures.
  • Monitoring the work of individual representatives and of the team.
  • Conducting quality assurance surveys with customers and providing feedback to the staff.
  • Possessing excellent product knowledge to enhance customer support.
  • Maintaining a pleasant working environment for your team.
  • designing is a plus point 
  • content writting is a plus point

工作详细内容

全部职位:
1 发布
工作时间:
晚班
工作类型:
工作地址:
Cavalry Ground, 拉合尔, 巴基斯坦
性别:
没有偏好
最低学历:
学士
学位头衔:
Bscs
职位等级:
资深专业人员
电话预约已成功,我们的专家会在短时间内与你联系:
2年
在之前申请:
Aug 12, 2021
发布日期:
Jul 11, 2021
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Next Age Technologies Pvt Ltd

· 11-50 员工 - 拉合尔

pNext AgeTechnologies With offices in Doha, Surrey and Lahore, NextAge Technologies has been providing Internet and software solutions for small and large businesses alike since 1999. With unparalleled expertise, personalized customer service and cutting edge solutions, NextAge Technologies is focus ...阅读更多

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