OBHost IT Company is looking for an IT Execute.
Skills and Responsibilities
- Bachelor's Degree in Information Systems, Computer Engineering or
- equivalent technical Degree And CCNA & MCSE Certified
- 1-2 years of Experience in relevant field
- Provide initial assessment of urgency and business impact on all support helpline calls and emails
- Install and configure computer hardware operating systems and applications
- Planning future improvements, suggesting IT solutions to business problems
- Providing technical support across the company (this may be in person or over the phone)
- Perform comprehensive root cause analysis and advise how to avoid such incidents in the future
- Record incident resolution in system and communicate to all stakeholders
- Research, diagnose, troubleshoot and identify solutions to resolve issues
- Theoretical understanding of Client / Server Operating Systems, Networking and IP Telephony
- Excellent written and verbal communication skills
- Flexible approach to work and problem solving
- Diagnose and troubleshoot technical issues, including account setup and network configuration.
- Excellent telephone mannerisms
- The ability to explain complex technical issues to non-technical staff
- The ability to work proactively with little direct supervision
- A commitment to continual professional development
- A Team player in shifting 24/7
We at OBHost focused on Hosting and Data Center solution, as well as associated services like Domain Registration, SSL Certificates and VPS. We have nine privately Data Centers across the world, including the EU. US, Canada, South Asia, We stand firmly on integrity, innovation, customer experience. Our mission is to provide reliable, scalable, secure and cost-effective hosting and data center solutions. We strive to establish and maintain partnerships with our customers and stakeholders. We won our customer trust by meeting their needs and requirements. We provide services of Website hosting, Domain Registrations, Dedicated Servers, VPS, Game Server, Turbo Hosting, WordPress Hosting, Windows Hosting, Linux Hosting, Managed Hosting and highly cost-effective and straightforward Root VPS hosting plans. We can cater your all hosting and data center need. We are top players in the hosting industries, fortified with years of rich experience allows us to provide not just products or services, but fully customized solutions that match your company’s current and future needs
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