申请该工作

关闭

职位介绍

Head of Client Servicing will be responsible for overseeing & maintaining the relationships between the company and its clients by ensuring that account managers develop healthy and effective relationships with each relevant client to ensure smooth running of day to day tasks.

Reporting of the role This role reports to the Business Head / Director of Digital3 Best Things About The Job

  • Drive the innovation, content and partnership agenda with clients - and not only work on, but craft from start to end, award-winning marketing initiatives that stretches from production innovation through to the last retail mile and everything in-between
  • No one day is the same as you will be interacting and work with a ton of different stakeholders including clients from many different functions 
  • Direct rapport with the very senior management team within the client organization to pro-actively suggest and source opportunities.

In Three months in this role, your goals will be:

  • Gain full understanding Obrotu’s role and its scope of services and revenue model.
  • Familiarize self with needs and requirements of assigned resources and clients. Develop a working relationship, build credibility and rapport with frequent visits and participating in meetings/discussions.
  • Take over management and implementation of the assigned first half 2021 projects pipeline in collaboration with planning and client media teams.

In Six Months

  • Lead internal & client briefing and brainstorming sessions and establish self as thought leader. Take ownership of the content and innovation funnel across the assigned client group including 2021 big bets and content initiatives.
  • Develop new opportunities to drive increase in agency revenue across clients.

In 12 Months

  • Develop and lead a centralized, self-supported team.
  • Lead 21/22 innovation pipeline of 8-12 big ticket campaigns.
  • Double the billings of new products and services in support of suggested content and innovation projects.
  • Build award-winning new campaign platforms stretching across channels helping our client connect through the most powerful consumer passion points

Responsibilities

Head of Client Servicing will be responsible for - but not limited to - the following tasks:

  • Craft / Unlock client and agency creative briefs, develop and lead inspiring and persuasive creative briefings and partner with agency/client teams in developing and nurturing ideas
  • Be the engine to unlock powerful and influential insights and translates those insights into actionable brand plans & exciting ideas together with championing and managing the execution of those ideas
  • Monitor and interpret cultural and social trends relevant and inspiring to the client’s business (foremost) and the agency
  • Partner with the relevant planning, buying and digital teams in developing and leading creative presentations to the client
  • Be an effective brand steward for assigned clients and be a persuasive/trusted partner.
  • Take an active role in building relationships internally and with the relevant client contacts to develop a rapport that earns the respect and forges greater partnership.
  • Be able to work well under pressure while managing multiple assignments and deadlines.

What You Will Need

  • Demonstrate curiosity to be a strong strategic and conceptual thinker. Skilled at nurturing and leading the development of integrated ideas.
  • Be able inspire creativity in our agency product and teams along with a passion for digging deep to unlock meaningful insights.
  • Collaborative spirit with self-confidence; be able to hold a room while effectively marrying rigor with imagination.
  • Be an aspiring future leader, projecting clarity of thought and maturity in challenging situations.
  • Be someone who enjoys the cultivation of relationships.
  • Strong organizational skills with capacity to work under pressure and manage multiple projects.
  • Excellent interpersonal skills - ability to communicate effectively at all levels, internally/externally, formally & informally.
  • Strong listening, writing and presentation skills; proficient in PowerPoint, Word and Excel.

Minimum Qualifications

  • Minimum undergraduate degree in Business, Media or Mass Communication.
  • 5+ years in Advertising/ Creative/Media Agency

工作详细内容

全部职位:
1 发布
工作时间:
早班
工作类型:
工作地址:
性别:
没有偏好
最低学历:
学士
职位等级:
部门主管
电话预约已成功,我们的专家会在短时间内与你联系:
9年
在之前申请:
Jul 22, 2021
发布日期:
Jun 21, 2021
显示基本信息 浏览全部工作信息

你最大的竞争优势

快速得到有竞争力的分析和专业的对你的评定
联系我们团队的专业顾问来提升你的简历
尝试罗资 专业版

Obrotu Digital

· 1-10 员工 - 拉合尔

Obrotu was formed in 2011 with the idea of a niche digital agency that was able to cover all facets of design, strategy and technical development. After gaining broad experience in the graphic design, web development, and social media marketing, our aim was to apply this knowledge to provide a co ...阅读更多

相同职位头衔

Client Services Specialist

SEO Reseller Australia, 费萨拉巴德, 巴基斯坦
发布 Aug 03, 2021

Assistant Client Services Manager

Wilsden Group, 伊斯兰堡, 巴基斯坦
发布 Jul 07, 2021

Client Service Representative

Sui Dhaga, 费萨拉巴德, 巴基斯坦
发布 Aug 02, 2021

Asst. Manager - Client Services

ALL4ONE Pakistan, 伊斯兰堡, 巴基斯坦
发布 Jul 19, 2021
浏览全部