The IT Support officer is responsible for the computer and network systems of AKHS, P. He will be responsible of configure systems, network devices such as routers, firewalls, switched or wifi access points. Also diagnose the hardware/software fault and solve technical and application problems either over the phone or in person. She/he also manages VPN, ADS, Communication and Backup servers.


The IT Support officer is responsible for the computer and network systems of AKHS, P. He will be responsible of configure systems, network devices such as routers, firewalls, switched or wifi access points. Also diagnose the hardware/software fault and solve technical and application problems either over the phone or in person. She/he also manages VPN, ADS, Communication and Backup servers.


 


ESSENTIAL FUNCTIONS


 


1.             Ensure the stability, integrity and efficiency of operations of in-house information systems


2.             Installing and configuring computer hardware operating systems and applications;


3.             Monitoring and maintaining data center, computer systems and networks;


4.             Troubleshoot and offer hands on support to make sure that data center keeps a high uptime.


5.             Create and keep documentation and processes related to data center up to date.


6.             Talking staff/clients for issue resolution through a series of actions, either face to face or over telephone;


7.             Identify, troubleshoot and resolve system hardware and software problems on all systems.


8.             Replacing hardware parts as required;


9.             Participates in the execution and implementation of new application and infrastructure related projects and upgrades.


10.          Manage and administer user accounts, network file share rights and user roles by performing system and account administration which includes, Active Directory accounts and system accounts, password reset etc.


11.          Responding within agreed time limits to call-outs;


12.          Working continuously on a task until completion (or referral to third parties, if appropriate);


13.          Prioritizing and managing many open cases at one time;


14.          Rapidly establishing a good working relationship with internal & external customers and other professionals;


15.          Conducting electrical safety checks on computer equipment


16.          Ensure VPN connectivity among all clinical units and also with and central office.


17.          Maintaining log of user complain and share report on monthly basis.


18.          Obtaining quotations for outsource works related to IT.


19.          Preparing comparative analysis and processing ROPs related to IT works etc.


20.          Maintain and update a list of IT vendors.


21.          Maintain and update the list of assets pertaining to IT.


22.          Liaison with regional IT lead for IT related tasks.


REQUIRED QUALIFICATIONS


 


·        Bachelor's Degree in Computer networks, data network, Telecommunication, Information Technology, or a related field


·        2 to 3 year of experience of various scanning and network monitoring tools, knowledges.


·        Knowledge of Security Incident and Event Management practices and solutions.


·        Knowledge of layer 2 and 3 routing protocols.


·        Knowledge of firewall technology.


·        . Strong knowledge of Microsoft and desktop support.


·        2. Knowledge and troubleshooting of TCP/IP, LAN/WAN, SSID, WPA/WPA2, HTTP, SMTP, POP3, PING.


·        3.Modules, VPN, Security, wireless and network protocols    knowledge  


·         4. Oracle database knowledge.


·         5. Knowledge of Active directory.   


·        Must be honest, respectful, flexible and be able to demonstrate sound work ethics


 

工作详细内容

全部职位:
1 发布
工作时间:
早班
工作类型:
工作地址:
性别:
没有偏好
年龄:
20 - 30 年
最低学历:
中级/A级
职位等级:
资深专业人员
经验:
1年 - 1年
在之前申请:
Oct 16, 2019
发布日期:
Sep 15, 2019

Omega Group

· 301-600 员工 - 费萨拉巴德

Omega Villas (Pvt) Ltd. is a lush green pollution free housing society. Its located Near Faizpur Interchange Main Sharaqpur Road Lahore. Omega Villas Lahore, planned an area of 1600 Kanal, a self-contained, gated community equipped with all amenities of life. Omega Villas consists of mainly two projects i-e Omega Residencia & Omega Homes. We have developed Omega Residencia Sector "A" and Sector "B" respectively./p

你最大的竞争优势

快速得到有竞争力的分析和专业的对你的评定
联系我们团队的专业顾问来提升你的简历
尝试罗资 专业版

相同职位头衔

IT Support Specialist (level- 1)

Vergemobile LLC, 卡拉奇, 巴基斯坦
发布 Mar 27, 2024

IT Support Engineer - Onsite

MMBA Chartered Certified Accountants, 伊斯兰堡, 巴基斯坦
发布 Mar 18, 2024
浏览全部
我在ROZEE上找到工作啦!