• Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
  • Follow up to ensure that appropriate acation were taken on customer’s request.
  • Refer unresolved customer grievances or special request to designated department for further investigation. 
  • Excellent communication skills with pleasant and presentable personality / with professional honesty & diligent will be preferred.

工作详细内容

全部职位:
3 发布
工作时间:
早班
工作类型:
部门:
Customer Service
工作地址:
性别:
没有偏好
最低学历:
学士
学位头衔:
B.A, B.Com, M.Com,BBA,MBA,MA
职位等级:
入门级
经验:
� 经验 - 1年 (Candidates having experience of Call Center will be preffered.)
在之前申请:
Apr 16, 2021
发布日期:
Apr 05, 2021

Orient Electronics Pvt Ltd

· 2001-2500 员工 - 拉合尔

The Beginning of OGC: Orient appeared on the horizons of trading business of Pakistan in 1957. The GROUP started with the establishment of Orient Colour Labs, a humble business in photo optics and photo finishing and in just 40 years of operations it has developed into one of the largest trading company in Pakistan dealing in popular brand names in consumers' electronics, audio and video goods, photographic equipment, cell phones and lighting products. The Group imports all renowned brands from America, Japan, Europe, Germany and Italy and has business deals with such international names in the consumer products' market as Mitsubishi, Yashica, Osram, Sanyo and a number of Italian and German companies. The Growth: The founder Mian Muhammad Fazal was determined to take on the business world and realize his vision and aspirations of expanding the business operations. His perseverance paid off well and the small company Orient Colour Labs progressed in leaps and bounds. An Import Division was established in 1975 and the company carved a niche for itself as a major contributor towards the country's economic progress by earning recognition on the international level. In 1983, Orient became a private limited company and laid out a network of Mini Color Labs throughout the country. In 1985 the Group embarked upon marketing operation of consumer products and electronics equipments and received great response. Increase in the imports sector gave birth to M/S ORIENT ENTERPRISES in 1988. Presently, the Group is composed of the following sub companies: 1. Orient Color Labs. (Pvt.) Ltd. 2. Orient Enterprises 3. Orient Photos 4. Orient Electronic The success of OG is a consequence of integrated operation of these divisions. According to estimation, OG holds second ranking position among electronics distributors and has been declared fourth ranking organization in the Photo-finishing, Photographic/ Photo optics, audiovisual business. It enjoys a worldwide fame for its sound f

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