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职位介绍

Orient Electronics is looking for Service Supervisor/Incharge for its Branches:

  • Supervises and monitors daily operation of ASC, HA & AV field support personal.
  • Overseas ASC, HA & AV technical training conducted by the ASC, HA & AV field support engineers.
  • Monitors authorized SC performance and ensure that service Center must meet the required target set forth by H.O.
  • Follow all OSPN activity as guided by Head Office.
  • To provide technical support as per SOP in sale return cases.
  • To review critically all replacement cases according to provided standard guideline and procedures before send to H.O for approved.
  • Review and updates of new service policies and procedures relating to the various areas in the HA & AV services.
  • Inform the other service Incharge of any product liability issue.
  • Co-ordinate with ASC, HA & AV field support team and Q.C Deptt: on escalation Issues, relating to quality concern parts availabilities and repair issues.
  • Conduct periodic audits of HA ASC between to ensure compliance to Orient/Mitsubishi /Samsung standard.
  • To visit dealer shop on weekly bases and send its report to Head Office.
  • To keep involve branch managers well in time in all administrative mater including Senior Manager CS.
  • To deposit all daily collection amount to the branch accountant on daily basis.
  • To close all received complaints within 48 Hours with all relevant documentation.

工作详细内容

全部职位:
3 发布
工作时间:
早班
工作类型:
部门:
Customer Service
性别:
男性
年龄:
22 - 35 年
最低学历:
学士
学位头衔:
DAE Mechanical, B.Tech Mechanical, BE Mechanical, Bs Mechanical
职位等级:
资深专业人员
经验:
3年 - 4年 (of experience in home appliance industry.)
在之前申请:
Sep 11, 2021
发布日期:
Aug 26, 2021
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Orient Electronics Pvt Ltd

· 2001-2500 员工 - 巴哈瓦尔布尔, 拉合尔, 苏库尔

The Beginning of OGC: Orient appeared on the horizons of trading business of Pakistan in 1957. The GROUP started with the establishment of Orient Colour Labs, a humble business in photo optics and photo finishing and in just 40 years of operations it has developed into one of the largest trading com ...阅读更多

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