Customer Services Representative

Pagel Construction Chemicals (Pvt) Ltd 已验证

拉合尔 巴基斯坦

发布 Nov 07, 2019 394 查看

PKR. 20,000 - 30,000/Month

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职位介绍

We, Arvelon, are a high-spirited start up, with a simple vision of reforming the cosmetic industry of Pakistan through the use of safe and effective beauty products, specifically tailored for the needs of South Asian skin. 

We are currently looking for a Customer suppoert representative to respond to all our customer queries and provide sales support. 

Job Description

  • Receive order confirmations from customers via phone and text
  • Communicate with customers on the status of their orders
  • Answer customer service calls, questions, and complaints in a prompt manner
  • Handle customer queries on live chat
  • Report to manager daily
  • Forward all customer complaints and concerns to the manager and respond to them as per instructions. 
  • Handle refund and replacement requests

What you must have

  • At least 1 year experience working at a call center or customer service department. 
  • Minimumum Bachelors Degree
  • Excellent communication skills with good telephone manner
  • Keen eye for Content Quality, writing emails, generating complaints, as and when required
  • Solid problem solving skills and the ability to cater to challenging customers. 
  • Experience with use of CRM will be preferred.

工作详细内容

工作频道:
全部职位:
1 发布
工作时间:
早班
工作类型:
工作地址:
性别:
女性
年龄:
23 - 30 年
最低学历:
学士
职位等级:
入门级
经验:
1 Year - 8 Years
在之前申请:
Dec 06, 2019
发布日期:
Nov 07, 2019
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Pagel Construction Chemicals (Pvt) Ltd

· 11-50 员工 - 拉合尔

PAGEL CONSTRUCTION CHEMICALS is manufacturer of chemicals & solutions used in improving, repairing and protection of residential, commercial and industrial construction assets. Our portfolio ranges from admixtures for concrete, waterproofing, grouting, hygienic and decorative flooring, crack inje ...阅读更多

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