。该工作已被公司管理人员暂停申请，不再接受简历投递

Customer Services Representative

We, Arvelon, are a high-spirited start up, with a simple vision of reforming the cosmetic industry of Pakistan through the use of safe and effective beauty products, specifically tailored for the needs of South Asian skin.

We are currently looking for a Customer suppoert representative to respond to all our customer queries and provide sales support.

Job Description

Receive order confirmations from customers via phone and text
Communicate with customers on the status of their orders
Answer customer service calls, questions, and complaints in a prompt manner
Handle customer queries on live chat
Report to manager daily
Forward all customer complaints and concerns to the manager and respond to them as per instructions.
Handle refund and replacement requests

What you must have

At least 1 year experience working at a call center or customer service department.
Minimumum Bachelors Degree
Excellent communication skills with good telephone manner
Keen eye for Content Quality, writing emails, generating complaints, as and when required
Solid problem solving skills and the ability to cater to challenging customers.
Experience with use of CRM will be preferred.

技能

كتابة إبداعية رعاية العميل CRM Command

工作详细内容

工作频道:

女性工作

全部职位:

1 发布

工作时间:

早班

工作类型:

全职/长期工

工作地址:

DHA, 拉合尔, 巴基斯坦

性别:

女性

年龄:

23 - 30 年

最低学历:

学士

职位等级:

入门级

经验:

1年 - 8年

在之前申请:

Dec 07, 2019

发布日期:

Nov 07, 2019

Vertex Chemicals (Pvt) Ltd

· 51-100 员工 - 拉合尔

关注

VERTEX CHEMICALS (PVT) LTD. (formerly Pagel Pakistan) is manufacturer of chemicals & solutions used in improving, repairing and protection of residential, commercial and industrial construction assets. Our portfolio ranges from admixtures for concrete, waterproofing, grouting, hygienic and decorative flooring, crack injection, tiling and other diversified additives used to enhance the characteristics and beauty of buildings./p