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概要
Experienced Communication and IT Support Specialist with a proven track record of effectively managing and optimizing technology infrastructure while delivering exceptional customer service. Possessing strong communication skills, technical expertise, and a passion for problem-solving, I excel in providing timely and reliable IT support to ensure seamless operations within organizations.
工作经历
IT Helpdesk
ECO Intern
Intern
IT Support Specialist
Identified problems in printers, scanners and networking hardware, applying required fixes or escalating issues.
Installed and supported desktop software titles and add-ons. Tackled troubleshooting and problem resolution to support end-user technical issues. Devised incisive workarounds and resolutions for IT-related problems.
