概要

Successful account manager with over 2.5+ years of experience working in sales and management. 1+ year of experience in Healthcare as a front desk operator. Enthusiastic and outgoing sales professional who enjoys working with people and providing insightful and honest product information to interested consumers. Expert at enhancing customer experience by utilizing professional techniques such as assisting with generating new business and identifying ways to enhance customer profits while proactively monitoring customer issues and resolving them effectively.

项目

Microsoft Surface Pro

工作经历

公司标识
Senior Client Relations Associate
Edge Services & Solutions
Feb 2023 - 代表 | Lahore, Pakistan


Answer around 50-60 calls every day, helping patients with questions about appointments, medicine refills, and other health concerns.
Schedule, cancel, and reschedule appointments for patients as needed, ensuring their appointments are coordinated efficiently.
Enter patient information, like insurance details, into the system accurately to make sure everything is up-to-date.
Check patients\' insurance to see what their benefits cover, making it easier for them to get the care they need.
Handle electronic medical record (EMR) systems proficiently, accessing and updating patient information securely.
Fax documents when necessary, ensuring prompt transmission of important information for patient care and administrative purposes.
Work well with the team, keeping in touch with them regularly to make sure everything runs smoothly.
Handle lots of tasks quickly and professionally, making sure patients get what they need and the healthcare team can work effectively.

公司标识
Sales Manager
Motive
Jun 2022 - Feb 2023 | Lahore, Pakistan

Achieving growth and hitting sales targets by successfully managing the sales team. Designing and implementing a strategic sales plan that expands company\'s customer base and ensure it\'s strong presence. Managing recruiting, objectives setting, coaching and performance monitoring of sales representativesPresent sales, revenue and expenses reports and realistic forecasts to the management team.Identify emerging markets and market shifts while being fully aware of new products and competition status

公司标识
Account Executive
Motive
Dec 2020 - May 2022 | Lahore, Pakistan

Account Executive Manage complex sales-cycles, and present to decision makers the value of our full suite of applications. Customarily and regularly engaged with decision makers at client facilities in performing primary duties. Promptly resolved all customer requests, questions and complaints. Manages to probe for customer pain-points and identify new sales opportunities navigating complex organizations to find and influence key decision makers. Developing and maintaining relationships with key decision-makers, customers and stakeholders. Maintained knowledge of current sales and promotions, policies regarding payment, exchanges, and security practices.

公司标识
Data Generation Team Leader
SkillSets International
Mar 2020 - Feb 2021 | Lahore, Pakistan

Manage the given team and collected the provided data and forward it to the company.Make reports and spreadsheets to organize the company staff and storage.Manage the team of 8 people and rectifying their errors. A professional in charge of guiding, monitoring and leading my entire team

公司标识
Sales Coordinator
Unique Soft Network And IT solutions
Oct 2017 - Dec 2017 , United Arab Emirates

I was assigned to Identify potential contacts and generating leads accordingly as well as provide customers with after sales report. It required to prepare quotations and update them. Marketing products through calls and emails was required as well

公司标识
Sales Merchandiser
Microsoft
May 2017 - Aug 2017 , United Arab Emirates

Responsible for the promotion and selling of the product. Kept detailed, organized and accurate inventory records. Increased sales through effective and proactive communication and attention to detail. Increased overall sale for the store by 75 percent for current quarter compared to last year

学历

Hunerkada college of visual and arts Lahore
大专, ‎
Fashion Designer
Incomplete
2019
The Society of Engineers
中级/A级, , ‎
Biology
2016

技能

熟练 Call Center Development
熟练 Chat Handling
熟练 Chat Support Skills
中级 Client Deailing
熟练 Client Handling
熟练 Communication Skills
熟练 Composition Knowledge
熟练 Computer Knowledge
中级 Computer Proficient
熟练 Conservation Awareness
熟练 Customer Analysis
熟练 Customer Service
熟练 Customer Service Representation
熟练 Customer Support
熟练 Data Comparison
熟练 Email Marketing
熟练 Flexible Approach
熟练 Fluent in English
熟练 Generation Lead
熟练 Inbound Call Handling Skills
熟练 Lead Genaration
熟练 Live Chat Handling
熟练 Microsoft Excel
初学者 Online Bidding
熟练 Online Lead Generation
熟练 Outbound Marketing
熟练 Relations Management
熟练 Representation Skills
熟练 Sales Management
初学者 Schedule Control
初学者 SCRIBE
熟练 Social Media Chat Support
熟练 Tech Savvy
熟练 Time Management
熟练 Typing Speed

语言

初学者 意大利语
熟练 乌尔都语
中级 阿拉伯语
熟练 英语

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