概要

Forward-thinking individual with refined interpersonal and multitasking skills. Looking to join a progressive organization to provide high end administrative and customer support.
My area of interest include comtinuous learning and development so that I could become the valuable asset of the company.

项目

Strategic Management
Recruitment & Selection
Labor Law
Training and Development

工作经历

公司标识
Quality Assurance Specialist
AA Labels
Jul 2022 - 代表 | Lahore, Pakistan

Enter Description

公司标识
Email Support Executive
Mindbridge Pvt. Ltd.
May 2021 - Jul 2022 | Lahore, Pakistan


-Working in international campaign as a email support agent.
-resolve customer quries on emails

公司标识
Document Verification Executive
Gerrys International
Dec 2020 - May 2021 | Lahore, Pakistan


-working as documents verification officer. -verify all the documents that is necessary to proceed visa for turkey.

公司标识
Chat Support Executive
Mindbridge Pvt. Ltd.
Mar 2020 - Oct 2020 | Lahore, Pakistan

- Handle customer quries on live chat.
- Assist customers on live chat and according to company's SOPs.
-Actively listen customers and provide best possible solution.
- Retain customers by using soft communication skills.

公司标识
Recruitment Specialist
HR Legends Forum
Aug 2019 - Dec 2019 | Lahore, Pakistan

-Searching suitable candidates via LinkedIn.
-Posting ads on different job portals.
-Initial screening of CV's.
-Shortlisting of CV's.
-Schedule interviews of shortlisted candidates.
-Conduct telephonic interview of selected candidates.

学历

University of the Punjab
硕士, 工商管理硕士学位, Human resource management‎
Human resource Management, Strategic HRM, Labor Law
CGPA 3.65/4
2019
University of the Punjab
学士, 艺术学士, BS (Hons) Political Science‎
Political Science, Sociology, International Relation
CGPA 3.56/4
2018
University of the Punjab
学士, 艺术学士, BA‎
Persian, English, Islamiyat
所占比重 68%
2017
Punjab Group of Colleges
中级/A级, 计算机科学学生, ICS‎
Computer Science, Math, Physics
所占比重 73%
2013

技能

熟练 Customer Service
中级 Accoounts Management
中级 Accounts Administration
中级 Accounts Administration
中级 Analytical Skills
熟练 Appointment Scheduling
中级  Talent Acquisition
初学者 Blog Writing
初学者 Chinese Language Command
中级 Client Dealing
熟练 Committed to Customer Services
熟练 Communication Skills
中级 Communication Skills Listening
熟练 Communications Skills
中级 Cooordination Skills
中级 Cross Cultural Communication Skills
熟练 Customer Service Skills
中级 Customer Care Representation
熟练 Customer Care Service
中级 Customer Contact Skills
中级 Customer Dealing 
熟练 Customer Handling Skills
中级 Customer Interaction Management
中级 Customer Relation Management
中级 Customer Satisfaction Management
熟练 Customer Service Skills
熟练 Customer Service Solutions
中级 Customer Success Management
熟练 Database Management 
熟练 eBay Account Handling
中级 Editing Email Templates
中级 Eglish Communication Skills
中级 Email Marketing
熟练 Fluency in Bengali
初学者 Fluency In Multiple Languages May Be Desired
中级 Fluent in English
熟练 Fluent In English and
初学者 Formal Verification
熟练 Good Communication Skills
熟练 Handling Assignments
初学者 HRIS Command
初学者 Human Resource Planning
熟练 Interpersonal Skills
中级 IT Support Responsibilities
初学者 Knowledge Marketing Campaigns
中级 Listening to Customers
熟练 Live Chat Handling
熟练 Live Chat Support
中级 Marketing Skills
中级 Microsoft Excel

语言

熟练 乌尔都语
中级 英语