概要

To work in an organization where can fully utilize my knowledge to achieve the highest efficiency and strive to promote the status of organization and to improve myself.

工作经历

公司标识
INTERN
Ufone PTML Contact Center
Jan 2020 - Mar 2020 | Lahore, Pakistan


Working as IT Engineer and giving the IT Support to different multinational companies like Samsung, KFC, British council and others like PTCL 1217,PLRA, Daewoo,Simply Sufi, Wateen,Punjab Health and 333 Helpline in Ufone Contact Center Lahore.
Troubleshooting the windows, Network Printer Troubleshooting and all applications of different Projects used at call center floor.
⦁ Configuration of Soft Cisco IP Phone on Cisco Call Manager, 300+ license are available.
Troubleshooting of Cisco IP Phone in case of recording failure or no recording issue on any extension. 
Keep the record for all calls, quality monitoring and reporting of total number of calls in a day.
VPN remote access Troubleshooting and Configuration with Pulse Secure Network.
Remotely access of all agent's PCs via VNC Server.
Updated and maintain the records of all Systems inventory having more than 300+.
To assist in installing and configuring networks, hardware and software.
Provide technical assistance to office staffs as needed.
Assist in software and hardware upgrades.
Perform routine PC maintenance and updates for performance efficiency

公司标识
Intern
Vital Tech Engineering& Services (Pvt) Ltd.
Apr 2019 - Jul 2019 | Multan, Pakistan


To assist in installing and configuring networks, hardware and software.
Provide technical assistance to office staffs as needed.
Assist in software and hardware upgrades.
Perform routine PC maintenance and updates for performance efficiency.

公司标识
Assistant of Computer Lab
Exclusive International
Feb 2018 - Jul 2018 | Multan, Pakistan


To assist in installing and configuring networks, hardware and software.
Provide technical assistance to office staffs as needed.
Assist in software and hardware upgrades.
Add or update workstations for office staffs.
Perform routine PC maintenance and updates for performance efficiency

学历

NFC Institute of Engineering & Technology, Multan
学士, 理工学士, BS COMPUTER SCIENCE‎
Computer Science
2017

技能

熟练 Coordination Abilities
熟练 Front Office Support Experience
熟练 Medical Gasses
熟练 Office Administration
熟练 Official Assignments
熟练 VAS Support

语言

中级 英语
熟练 乌尔都语